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We’d love to hear from you
Got a question, an idea or some feedback? Spotted something on the site that isn’t working? Send us a message and it will go straight to the ItHurts team. Or email us at community@ithurts.com
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Need help right now?
Quick answers
Answers to common questions. Can’t find yours? Send us a message.
I forgot my password. How do I get back in?
Go to the login page and choose Forgot password? Enter your email address or username, and we’ll send you a private reset link. If it doesn’t arrive, check your spam folder or send us a message.
Is ItHurts free to join?
Yes. Joining the ItHurts community is free. Create an account as a Community Member to join groups, comment, take part in discussions and connect with other members.
Can you give me medical advice?
No. ItHurts is here to inform, not diagnose, so we can’t answer personal medical questions by email or through this form. Please talk to a doctor or another qualified health professional, and if it’s urgent, use the numbers in the “Need help right now?” box. You’ll find more in our Medical Disclaimer.
How can I write for ItHurts?
Apply on our contributor application page. It’s a five-step registration, every application is reviewed by our contributor team, and you can start submitting once you’re approved. You don’t need to be a professional writer: meet our contributors to see who writes here.
How do I ask about advertising, partnerships or press?
Choose Partnerships & advertising or Press & media in the form, or email us at community@ithurts.com. A few lines about who you are and what you have in mind is a great start.
How do I delete my account or my data?
Email support@ithurts.com or use the form (choose Help with my account or the community), and tell us the username or email address on your account. Our Privacy Policy explains what can be deleted and what may stay, for example in backups.
